Seems like Dan has beaten me to the punch regarding our experience at the Cognitive Edge training that we were involved with last week. Yet, I would be remiss not to share a few of my own thoughts on the training.
Needless to say, it was highly theoretical, enlightening and quite extensive. Knowledge management and solving problems using complex adaptive systems are not for the faint of heart, but quite interesting nonetheless. Interwined with the theory was the importance of storytelling, or narratives, in addressing a wide variety of issues and problems.